Privacy Policy

Last Updated: June 1, 2026

1. Introduction

Water Damage Restoration Dallas ("we," "our," or "us") runs the website at waterdamagerestorationdallas.co. This Privacy Policy is straightforward. It explains what information we collect when you visit or contact us, how we use it, and how we protect it. Your data stays with us. We don't sell it, we don't share it for marketing, and we don't spam. As a local Dallas restoration company, the only reason you'd ever hear from us is if you reached out first.

By using our Site, you're agreeing to what's described here. If something doesn't sit right with you, feel free to call us directly at (469) 804-9910 and we'll answer any questions.

2. Information We Collect

We keep this simple. Here's what we may collect:

• Contact Information: Name, phone number, email address, and property address when you call us, email us, or use any contact method on our Site.
• Usage Data: Information about how you access and use the Site, including your IP address, browser type, pages visited, time spent on pages, and referring URLs.
• Device Information: Information about the device you use to access our Site, including hardware model, operating system, and browser version.
• Communications: Records of any correspondence you send us, including phone call details and any messages.

3. How We Use Your Information

The information we collect is used for one purpose, to serve you better. Specifically:

• Respond to your inquiries and provide restoration services
• Schedule and coordinate service appointments
• Send service confirmations and follow-up communications
• Improve our website and service offerings
• Analyze website traffic and usage patterns
• Comply with legal obligations
• Protect the safety and security of our business and customers

4. How We Share Your Information

We don't sell your information. Full stop. The only time your information gets shared is in these specific situations:

• Service Providers: Third-party vendors who assist us in operating our website or conducting our business, subject to confidentiality agreements.
• Insurance Companies: With your consent, when documenting and processing insurance claims related to restoration services.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with any merger, sale, or transfer of business assets.

5. Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies to improve your experience. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our Site may not function properly without cookies.

We may use third-party analytics tools such as Google Analytics to understand how visitors use our Site. These tools may collect information sent by your browser as part of a web page request. You can opt out of Google Analytics by visiting tools.google.com/dlpage/gaoptout.

6. Data Security

We use reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our Site may contain links to third-party websites, including Google Maps, government resources, and local Dallas TX organizations. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us right away at (469) 804-9910 and we will take steps to delete it.

9. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to certain exceptions
• Opt out of certain communications from us

To exercise any of these rights, please contact us by phone at (469) 804-9910.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

• Business: Water Damage Restoration Dallas
• Location: Dallas TX
• Phone: (469) 804-9910
• Website: https://www.waterdamagerestorationdallas.co/