Terms and Conditions

Last Updated: June 1, 2026

1. Acceptance of Terms

By using our website at waterdamagerestorationdallas.co or hiring us for any restoration services, you're agreeing to these Terms. We've tried to write them in plain language. If something's unclear, just call us at (469) 804-9910 and we'll explain it.

These Terms cover everyone who visits or uses our site or services. We may update them occasionally. When we do, the updated date at the top changes. Continuing to use the site after an update means you're good with the changes.

2. Services Description

Here's what we do. Water Damage Restoration Dallas provides professional property restoration and mitigation in Dallas TX and surrounding areas:

• Water extraction and water removal
• 24/7 emergency water removal
• Flood damage restoration
• Sewage cleanup and sanitization
• Commercial water damage restoration
• Mold remediation
• Black mold removal
• Attic mold removal
• Crawl space mold removal
• Commercial mold remediation
• Fire damage restoration
• Smoke and soot damage cleanup
• Commercial fire damage restoration

What we don't do: We don't perform structural reconstruction. Mold remediation is performed by or in partnership with a TDLR-licensed Mold Remediation Contractor, and we do not perform mold testing, mold inspection, or assessment. If that's what you need, you hire an independent licensed mold assessor separately, exactly as Texas law requires. We don't refer, name, arrange, or coordinate that.

3. Website Use

Permitted Use

You may use this Site for lawful purposes only. You agree not to use the Site in any way that violates applicable laws or regulations, infringes on the rights of others, or restricts or inhibits anyone else's use of the Site.

Prohibited Activities

You agree not to:

• Use the Site for any fraudulent or unlawful purpose
• Attempt to gain unauthorized access to any part of the Site
• Transmit any harmful, offensive, or disruptive content
• Use automated tools to scrape or collect data from the Site without permission
• Impersonate any person or entity or misrepresent your affiliation
• Interfere with the proper functioning of the Site

4. Intellectual Property

All content on this Site, including text, graphics, logos, images, and software, is the property of Water Damage Restoration Dallas or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this Site without our express written permission.

You may print or download content from this Site for your own personal, non-commercial use only.

5. Service Agreements

When you engage Water Damage Restoration Dallas for services, additional terms specific to your project may apply as outlined in any written service agreement or work authorization you sign. In the event of a conflict between these Terms and a written service agreement, the written service agreement will govern.

We reserve the right to decline any service request at our discretion. Scheduling of services is subject to technician availability and geographic limitations within the Dallas TX area.

6. Payment Terms

Payment terms for services will be outlined in your specific service agreement. By engaging our services, you agree to pay all amounts due in accordance with the terms stated in your service agreement. We reserve the right to suspend services for non-payment.

Estimates provided by Water Damage Restoration Dallas are based on information available at the time of assessment. Final costs may vary based on the actual scope of work discovered during the restoration process. We will communicate any significant changes to your estimate before proceeding.

7. Insurance Claims

We work with many homeowner and property insurance providers and can assist in documenting damage for insurance purposes. However, we make no guarantees regarding insurance coverage or claim outcomes. Insurance coverage is determined solely by your insurance provider based on your policy terms.

You are responsible for understanding your insurance policy, paying any applicable deductibles, and fulfilling all obligations required by your insurance provider. For questions about your coverage, contact your insurance company directly or visit the Texas Department of Insurance at tdi.texas.gov.

8. Disclaimers and Limitations of Liability

Website Disclaimer

This Site and its content are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

Service Disclaimer

While we strive to provide thorough and professional restoration services, we cannot guarantee that all damage will be fully reversed or that secondary issues such as mold growth will not occur after our work is completed. Restoration outcomes depend on many factors including the extent of damage, property materials, and environmental conditions.

Limitation of Liability

To the fullest extent permitted by applicable law, Water Damage Restoration Dallas shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this Site or our services, even if we have been advised of the possibility of such damages. Our total liability for any claim arising from our services shall not exceed the amount paid for the specific service giving rise to the claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless Water Damage Restoration Dallas and its officers, employees, agents, and contractors from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your use of this Site, your violation of these Terms, or your engagement of our services.

10. Third-Party Links and Resources

This Site may contain links to third-party websites, including government resources such as the City of Dallas, Dallas Emergency Management, and the Texas Department of Insurance. These links are provided for your convenience and informational purposes only.

We have no control over the content of third-party sites and accept no responsibility for them or for any loss or damage that may arise from your use of them. Inclusion of any link does not imply endorsement by Water Damage Restoration Dallas.

11. Governing Law and Dispute Resolution

These Terms and any disputes arising from them or from your use of our Site or services shall be governed by and construed in accordance with the laws of the State of Texas, without regard to conflict of law principles.

Any dispute that cannot be resolved informally shall be submitted to binding arbitration in Dallas County, Texas, in accordance with the rules of the American Arbitration Association. Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction.

12. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Site or our services after any changes are posted constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically.

13. Contact Information

If you have questions about these Terms and Conditions, please contact us:

• Business: Water Damage Restoration Dallas
• Location: Dallas TX
• Phone: (469) 804-9910
• Website: https://www.waterdamagerestorationdallas.co/

Note: These Terms and Conditions are provided for informational purposes and do not constitute legal advice. For questions specific to your legal rights or obligations, we recommend consulting a licensed attorney in Texas.